Privacy Policy

http://www.jmcifrepisicnas.com/ This is an internet domain owned by Jaime Morales Cifre, holder of National Identity Card number 43078183B, hereinafter referred to as JMCIFRE PISCINAS, with registered address at C/ Vicente Joan y Rosselló no. 25, ground floor, 07013 Palma.

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, we set out our Privacy Policy below.

We reserve the right to amend this Privacy Policy to bring it into line with new legislation, case law or interpretations by the Spanish Data Protection Agency. In such cases, we will announce these changes, clearly indicating the amendments made in good time and, where necessary, requesting acceptance of such changes.

The User undertakes to ensure that all data provided by them is true and correct.

WHAT KIND OF DATA WILL WE BE USING AND FOR WHAT PURPOSE?

Personal identification data, tax data and financial data.
The data will be collected solely and exclusively for the purpose of providing the following services:

• Handling contact requests: Responding to and managing enquiries, requests for information or any other requests made by users via the contact form provided on the website.
• Preparing and sending quotes: Use the information provided to prepare, send and follow up on requests for quotes relating to swimming pool and sauna maintenance services.
• Service provision: In the event of a contract being awarded, to manage the commercial relationship and the provision of the requested services, including administrative and invoicing tasks.
• Service-related communications: Contacting the user by email or telephone to provide updates on the status of their request, quote or contracted service.
• Compliance with legal obligations: Processing the data necessary to comply with applicable legal obligations, particularly in relation to tax, accounting and administrative matters.

WHAT ARE THE LEGITIMATE GROUNDS FOR PROCESSING?

We may process the User’s personal data on the basis of a legitimate interest in relation to the service and in relation to sending communications concerning the service.

Where the basis for processing is consent, we will request the User’s consent as the legal basis for using the data. Please note that the User may withdraw their consent at any time by sending us an email to jaimejosepiscinas@gmail.com

HOW LONG WILL WE KEEP USER DATA?

We will retain the User’s personal data in our information systems for as long as necessary, for the duration of the customer relationship, and to comply with legal obligations.

TO WHOM MAY WE DISCLOSE USER DATA?

Your data will not be disclosed to third parties except where there is a legal obligation to do so, where you have expressly authorised us to do so, and/or where it is necessary to fulfil the contract agreed for the provision of the service.

In order to manage the services and/or products you request from us, in some cases it will be necessary to transfer data to companies within the same group and/or service providers, for administrative purposes, storage or to support communication.

Data transfers outside the European Union are not envisaged, except in cases where you expressly authorise us to do so in order to manage the service we offer.

HOW CAN USERS EXERCISE THEIR RIGHTS?

Users may exercise their rights of access, rectification, objection and erasure of their data, as well as request the restriction of processing and data portability, by emailing the following address: jaimejosepiscinas@gmail.com

In the following cases:

• To correct inaccurate data or, where applicable, request its erasure (the right to be forgotten) when, for example, you have withdrawn your consent. In that case, we will only retain it for the purpose of establishing, exercising or defending legal claims and/or to comply with a legal obligation.
• To request the restriction of data processing where, for example, the data is no longer necessary for the purposes for which it was collected.
• To request the portability of the User’s data in an automated format that allows for its copying, transfer and transmission, where the processing is carried out by automated means.
• In addition, you may lodge a complaint with the supervisory authority (Spanish Data Protection Agency www.agpd.es )

WHAT KIND OF DATA CAN BE OMITTED?

The mandatory nature of certain data fields on the forms available on the website will be indicated by an asterisk (*) and/or a warning. Failure to provide such data may prevent us from providing all services linked to that data, and we shall not be held liable for the non-provision or incomplete provision of these services.